Contact OSFILE
Contact OSFILE about site corrections, privacy, copyright, general questions, or use the dedicated file request form for a missing printer service tool.
Use this page for general OSFILE questions, correction requests, privacy matters, copyright notices and site-quality reports. For a missing printer service file, please use the dedicated Request a File form so the exact model and tool requirement are captured correctly.
Before contacting us
If your question is about a printer problem, first check the Printer Errors section and the Guides library. If your question is about a specific model, include the complete model number from the printer label.
Useful information to include
- The exact page URL you are asking about.
- The printer brand and complete model number, when relevant.
- The exact error message or incorrect information you found.
- For file issues, the archive/file name and what did not match.
- For privacy or copyright requests, enough detail to identify the relevant record or page.
Corrections
OSFILE welcomes specific correction reports. If a model page has an incorrect series, compatibility statement, file association or troubleshooting note, send the exact URL and the correction you believe is needed. Model-specific evidence is more useful than a general statement that a nearby model works differently.
Response expectations
OSFILE may prioritise security, rights-holder, privacy and incorrect-file reports ahead of general questions. Submitting the same request repeatedly will not speed up review.
A public contact email has not been configured yet. For missing printer files, use the dedicated request form; general contact details will appear here when configured.